FAQs

Standard tracked UK delivery is free on every order. Express tracked delivery costs £5.99.

Most orders placed before 1 pm on a working day are dispatched the same day. Standard delivery usually takes 3 to 4 working days and express 1 to 2 working days.

Use the tracking link in your dispatch email or our Track Your Order page.

Not at the moment. We deliver to UK addresses only, including Northern Ireland.

You can return unused items in their original packaging within 30 days of delivery for any reason. Email us first for a return reference.

Contact us with your order number and a description of the fault. Under the Consumer Rights Act 2015 you can get a refund within 30 days, and a repair or replacement within 6 months.

Approved refunds are made to your original payment method within 14 days of us receiving the return.

Check the compatibility section on the product page. Standard Bluetooth audio works with Android phones and iPhones; some smartwatch features depend on the companion app and your phone.

Most devices include a charging cable. Mains plugs are not always included; the What’s Included section on each product page lists exactly what is in the box.

Yes. Email support@izorra.co.uk or read our tech buying guides.

We accept major debit and credit cards and PayPal. Available methods are shown at checkout.

Izorra is not currently VAT registered, so no VAT is added. The price shown is the price you pay.

No. You can check out as a guest or create an account to track orders and save a wishlist.